Cookie Policy
How We Use Cookies & Tracking Technologies
📅 Effective Date: [Insert Current Date] | Last Updated: [Insert Date]
🍪 Cookie Transparency
InCommon Humans uses cookies and similar tracking technologies to enhance your learning experience, analyze platform usage, and provide personalized content. This policy explains what cookies we use, why we use them, and how you can control them.
Your Choice: You can accept or decline cookies through our cookie consent banner or adjust preferences in your browser settings at any time.
🍪 What Are Cookies?
Definition: Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, track your interactions, and improve your overall learning experience.
Types of Tracking Technologies We Use
- HTTP Cookies: Small files stored in your browser that remember your preferences
- Local Storage: Browser storage for larger amounts of data like course progress
- Session Storage: Temporary storage that's cleared when you close your browser
- Web Beacons: Invisible pixels that track email opens and page interactions
- Analytics Scripts: Code that measures user behavior and platform performance
🔒 Cookie Security
All cookies are transmitted securely using HTTPS encryption. We implement security measures to prevent unauthorized access to cookie data and regularly review our cookie practices for compliance with privacy regulations.
Cookie Duration Types
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device until expiration or manual deletion
- First-Party Cookies: Set directly by InCommon Humans
- Third-Party Cookies: Set by external services we use (analytics, payments)
📊 Cookie Categories
✅ Strictly Necessary Cookies
Cannot be disabled: These cookies are essential for platform functionality and security. They enable core features like login, course access, and payment processing.
What They Do:
- Maintain your login session securely
- Remember items in your shopping cart
- Enable secure payment processing
- Prevent cross-site request forgery attacks
- Load balance traffic across our servers
📈 Performance & Analytics Cookies
Optional - Requires consent: These cookies help us understand how you use our platform so we can improve performance and user experience.
What They Track:
- Pages visited and time spent on each page
- Course completion rates and learning patterns
- Platform performance and error reporting
- Popular content and feature usage
- User journey and navigation patterns
🎯 Functional Cookies
Optional - Enhances experience: These cookies remember your preferences and settings to personalize your learning experience.
What They Remember:
- Your language and region preferences
- Video player settings (volume, playback speed)
- Course bookmarks and notes
- Dashboard layout preferences
- Notification preferences
📢 Marketing & Advertising Cookies
Optional - Requires explicit consent: These cookies track your interests to show you relevant content and measure advertising effectiveness.
What They Enable:
- Personalized course recommendations
- Relevant advertising on external websites
- Social media integration and sharing
- Email marketing campaign effectiveness
- Retargeting for abandoned course enrollments
🎯 Why We Use Cookies
Essential Platform Functions
- User Authentication: Keep you logged in securely across sessions
- Course Progress: Remember where you left off in courses
- Shopping Cart: Maintain cart contents during checkout process
- Security: Protect against fraudulent activities and cyber threats
- Load Balancing: Distribute traffic for optimal performance
User Experience Enhancement
- Personalization: Customize content based on your learning history
- Preferences: Remember your settings and display preferences
- Recommendations: Suggest relevant courses and content
- Progress Tracking: Monitor your learning achievements
- Accessibility: Maintain accessibility settings across visits
📊 Analytics & Improvement
We use analytics cookies to understand how our platform performs and where we can improve the learning experience for all users.
Key Metrics We Track:
- Course completion rates and drop-off points
- Most popular courses and content sections
- Platform performance and loading speeds
- User engagement and interaction patterns
- Technical issues and error rates
📋 Detailed Cookie Information
First-Party Cookies (Set by InCommon Humans)
Cookie Name |
Purpose |
Duration |
Category |
ich_session |
Maintains your login session |
Session |
Strictly Necessary |
ich_csrf |
Prevents cross-site request forgery |
Session |
Strictly Necessary |
ich_cart |
Remembers shopping cart contents |
7 days |
Strictly Necessary |
ich_preferences |
Stores user preferences and settings |
1 year |
Functional |
ich_progress |
Tracks course progress and bookmarks |
2 years |
Functional |
ich_analytics |
Anonymous usage statistics |
2 years |
Analytics |
Third-Party Cookies
⚙️ Managing Your Cookie Preferences
🎛️ Cookie Consent Management
You have full control over which cookies we use (except strictly necessary ones). You can change your preferences at any time using the methods below.
🍪 Manage Cookie Preferences
InCommon Humans Cookie Controls
- Cookie Banner: Adjust preferences when you first visit our site
- Account Settings: Manage tracking preferences in your user dashboard
- Email Links: Unsubscribe from marketing tracking via email links
- Customer Support: Contact our team to update your preferences
Browser Cookie Controls
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
📱 Mobile Browser Controls
iOS Safari: Settings > Safari > Privacy & Security
Android Chrome: Chrome Menu > Settings > Site Settings > Cookies
Note: Disabling cookies may affect platform functionality and your learning experience.
⚠️ Impact of Disabling Cookies
If you disable cookies, you may experience:
- Need to log in repeatedly during sessions
- Loss of course progress and bookmarks
- Shopping cart contents not saved
- Personalization and recommendations disabled
- Some features may not work properly
Opt-Out Tools & Resources
🤝 Third-Party Cookies & Services
Third-Party Disclaimer: We work with trusted third-party services to provide essential functionality. These services may set their own cookies according to their privacy policies.
Analytics & Performance Services
- Google Analytics: Website traffic analysis and user behavior insights
- Hotjar: User session recordings and heatmap analysis (if enabled)
- New Relic: Application performance monitoring
- Cloudflare: Content delivery network and security services
Payment & Commerce Services
- Stripe: Secure credit card and payment processing
- PayPal: Alternative payment methods and fraud protection
- Apple Pay/Google Pay: Mobile payment processing
Marketing & Communication Services
- Mailchimp: Email marketing and automation
- Facebook Pixel: Social media advertising and retargeting
- Google Ads: Search and display advertising
- LinkedIn Insight Tag: Professional network advertising
🔗 Managing Third-Party Cookies
Third-party cookies are controlled by external services. To manage them:
- Visit the privacy settings of each service directly
- Use browser settings to block third-party cookies
- Use industry opt-out tools for advertising cookies
- Contact us to disable specific third-party integrations
🔄 Cookie Policy Updates
When We Update This Policy
- New Cookie Types: When we implement new tracking technologies
- Service Changes: When we add or remove third-party services
- Legal Requirements: To comply with new privacy regulations
- User Feedback: Based on user questions and transparency requests
How We Notify You
- Website Banner: Prominent notice on our homepage
- Email Notification: Direct email to registered users
- Account Dashboard: Notification in your user account
- 30-Day Notice: Advance warning for significant changes
📜 Policy Version History
We maintain a record of all cookie policy versions. Previous versions are available upon request for transparency and compliance purposes.
Current Version: 1.0 - [Effective Date]
Next Review: [Date + 12 months]